April 2013

Raison D’etre

Sunday 28 April 2013 09:17

Raison D’etre

Every business has to have the equivalent of what might be called the soul of a person, or the heart of the community or can also be referred to as ‘the raison d’etre’; the French word which means ‘the reason why the being exists’.

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The Offer: Product is seeing. Service is believing

Monday 22 April 2013 09:16

The Offer: Product is seeing. Service is believing

At the core of every sustainable business is ‘the offer’ or the range of offers. The creation, evolution positioning and management of the offer is probably the most important task in a business.

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How to manage your boss – healthy boundaries

Friday 19 April 2013 09:14

How to manage your boss – healthy boundaries

A difficult boss is the next worst thing to a difficult home relationship. In some circumstances the boss can be the worst of both nightmares.

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“If you are going to be the part, then at least look the part”

Tuesday 16 April 2013 09:08

One of the natural designs and phenomenon of being human is that we have a psyche that holds a sense of self. That sense of self develops over time. That sense of self is affected by things on the inside of us and things that come at us from the outside.

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Senior team delivers £100 million of added value

Wednesday 10 April 2013 09:01

Senior team delivers £100 million of added value

A large manufacturer needed to compete in an international market where unit costs were 20% lower. Fire fighting prevented the senior team from dealing with the real issues. There was also a lack of openness and trust within the team, but they were all committed professionals wanting to do the right thing.

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