Mastery In People & Coaching Skills

Mastery In People & Coaching Skills


16th Sep 2020
8.30am (Full Day)

Future Business Centre
London Road

Enable & coach high-performance ‘in the line’ and influence a collaborative culture of working with all stakeholders in the organisation – Limited to just 6 places!

This certificated one-day skills training workshop is for all levels of management and focuses on the four tenets for unlocking high performance in the workplace using our proven ‘4HE’ methodology: High-Engagement, High-Empowerment, High-Enablement and High-Expectation as the means to deliver ‘sustainable performance’ through a culture of integrity and continuous improvement.

For the delegate… this workshop will provide each attendee with a repeatable approach and core fundamental coaching skills to any management role with the mindset of ‘people excellence’. We’ll be cramming the day with insight, skills and best practice that will inform the way attendees think about their approach to people-management now and throughout their career.

For the business… this workshop is designed to teach and instil the highest levels of people management skills with the aim of running each business function as ‘market leading’ and with long-term sustainable intent. Each attendee will come to redefine the approach to their role with actions to implement positive change in the people; and suggest ways by which to improve how their business function currently operates.

EARLYBIRD OFFER: £425 + VAT (Normally £495 + VAT)

Offer ends 31st August 2020


Outcomes and benefits from the Workshop:

We will be covering 12 different elements of the approach to People & Coaching Skills For Business. In summary a delegate will come away with…

  • A definition of the four tenets that enable any professional manager to approach their people situations ‘in the right way’.
  • An understanding of the ‘levels of life’ that operate in all workplaces; with the ability to make an accurate assessment of intention, motivation, capacity, commitment, capability and potential that can be achieved in each working relationship.
  • Using the ‘High Engagement Toolkit’ you will be able to achieve high levels of rapport and mutual understanding very quickly in any situation. With the five primary behaviours for assessing and engaging in any reality, delegates learn the ability to create a transparent space from which to work ‘in an open and honest way’.
  • Using the ‘High Empowerment Toolkit’ you will learn to shape relationships in which accountabilities, responsibilities and authorities are fully accepted & understood in the context of being able to agree plans and activities that lead to guaranteed outcomes.
  • The ‘High Empowerment’ session focuses on the underlying nature of issues that can lead human-beings to fall to the lowest levels of life – including mistrust, conflict, chaos or performance inertia. By being able to address these invisible ‘flaws’ ahead of time, you will learn the fundamental strategy to ‘head off’ future problems before they arise.
  • A primary skill of managers and leaders is to enable others to ‘be on top of role’ relative to their workplace interface in the line/matrix structure of the business function.
  • You will learn the ‘fundamental core principles’ of coaching in such a way that will support a ‘highly enabling’ but flexible style of leadership.
  • In the ‘High Expectations’ session, you will learn how to use the plumb-line of ‘integrity’ as the guiding value and tool to help you flex the style of management to one of five major situations that are part of managing high performance outcomes: Good discipline, Performance coaching, Performance management, Supporting continuous improvement, and Mentoring for career movement & promotion.
  • At the end of the day each delegate will have the chance to integrate their learning and work out what actions are required to maximise the benefit of the day when back in the workplace.


The shape and timing of the day:

08.30 – Registration, tea/coffee

09.00 – SESSION ONE: Mastery In People & Coaching Skills

  • Personal: Understanding the key coaching criteria & management skills that enable a manager to approach all people situations in the right way.
  • Cultural: Understanding the range of working cultures that exist and the sensitivity required when approaching people across all management situations. Become aware of the ‘virtue and vice’ sides of human behaviour and learn how to improve or ‘manage out’ signs of mistrust, conflict, chaos and performance inertia.

10.15 – Break, tea/coffee

10.30 – SESSION TWO: Coaching For High Engagement

  • Learn to use the ‘North Star’ and ‘Archetype’ Toolkits in the context of establishing high levels of rapport and quality in all working relationships.
  • Be able to ‘shape and create’ a joined-up reality in which transparency, integrity and honesty are requested, understood and agreed at the right level.

11.30 – Break, tea/coffee

11.45 – SESSION THREE: Managing For High Empowerment

  • Define the Accountabilities, Responsibilities and Authorities that go with any role.
  • Learn the skills and ability to construct a one-page schedule from which you can articulate ‘being on top of role’ for yourself and others, when managing performance ‘in the line’.

12.45 – Lunch

13.30 – SESSION FOUR: Mentoring Performance & High Enablement

  • Explore the two primary dimensions of ‘the outcome’ and ‘the journey’ that need mastering in being able to enable best performance outcomes in a ‘present-future’ direction.
  • Understand the parts of ‘human experience’ that must be included in any effective coaching & mentoring-based intervention; and come away with the core fundamental coaching skills required in the workplace.

14.45 – Break, tea/coffee

15.00 – SESSION FIVE: Leading With High Expectations

  • Learn to shape working relationships in the context of the easy to understand metaphor of ‘Escalator Up/Escalator Down’ Management.
  • Learn to set-up working relationships in the context of ‘Hands-off Management’ in which people ‘do what they agree to do’. This focuses intention and energy in the direction of high-performance and sustainable outcomes.

16.00 – Break, tea / coffee

16.15 – CLOSING SESSION: Summary and Integration

  • Pull your day together into a simple one-page learning summary.
  • Summarise any learning and development insights, strategies and actions that you need to work on as part of stepping back into your role.

17.00 – Close


What you get for your money:

  • A whole-day’s inspirational workshop summarising all that we have learned in helping people in organisations like yours over the past 15+ years. This isn’t what they teach you at business school!
  • The insight and tools to take back to your organisation that will enable you to instantly set about ‘transforming’ the level at which you are doing business through you and your team.
  • Hot or cold buffet lunch.
  • A personal one-to-one follow-up coaching session to ensure the day’s learnings stick and are proving practical in ‘real-life’!
  • Certificate Of Attendance (CPD Value: 7 Points).
  • OUR GUARANTEE! If you are not completely satisfied that you can generate genuine additional value in your role by the end of the workshop, we’ll refund every penny!
  • EARLYBIRD OFFER £425 + VAT (ends 31st August 2020)
  • Normally £495 + VAT


Feedback from previous workshop attendees…

“…has turned my approach to people management around completely. Brilliant!”

“Simply excellent”

“A really enlightening day”


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